Returns & Exchanges

At Graceful B Jewelry Co., each piece is thoughtfully handcrafted with care and intention. Because of the handmade nature of our jewelry, we kindly ask that you review our policy below before purchasing.

 

All Sales Are Final

 

Due to the hygienic and handcrafted nature of our jewelry, all sales are final. We do not accept returns or offer refunds once an order has been placed.

We appreciate your understanding as each piece is made or prepared with care specifically for you.

 

Exchanges (If Applicable)

We only offer exchanges in limited situations:

• If your item arrives damaged or defective
• If you received the wrong item

If this occurs, please contact us within 3 days of delivery with your order number and a photo of the item. We will gladly make it right.

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please email us at [your email here] within 3 days of delivery. Be sure to include:

• Your order number
• Clear photos of the item
• A brief description of the issue

Once reviewed, we will offer a replacement or appropriate solution.

 

Order Cancellations

Orders cannot be canceled once they have been placed, as we begin processing them quickly to ensure fast delivery.

 

Please Note

• We are not responsible for lost or stolen packages once marked as delivered by the carrier
• Natural variations may occur due to the handmade nature of each piece
• Colors may vary slightly due to screen settings

 

Questions?

If you have any questions before placing your order, we encourage you to reach out through our Contact page. We are always happy to help you feel confident in your purchase.